To brows our web pages you are not required to accept cookies. However, please note that the functionalities of our website and our services will be limited if you do not allow us to install cookies. For more details on the cookies we use, please refer to our Cookie Policy.

What are cookies?

Cookies are small files that are saved on your device to save certain settings and data used in the communications with our systems through your browser. There are two main kinds of cookies: session cookies, which are deleted as soon as you close your browser, and permanent/temporary cookies, which are saved for a set or indefinite amount of time on your device. We use the data saved by cookies to show our web pages and our products based on your preferences and in order to offer you a better browsing experience. For example, by saving certain settings so you do not have to set them every time.

Which cookies does Gioielleria Stefano Pivano use?

Most of the cookies we use are automatically removed from your hard drive at the end of your browser's session (hence the name “session cookies”). This is the case of cookies used, for example, to offer you the shopping basket on more than one page.
We also use cookies that are saved on your hard drive, so the next time you visit our website, these cookies allow us to recognise you and remember your settings and favourites. Temporary and permanent cookies (saved for minimum 1 month and up to 10 years) are saved on your hard drive and are automatically removed on the date they are set to expire. We use these cookies to make our website more user friendly, efficient and secure for our customers.

What data do cookies save?

The cookies used by Gioielleria Stefano Pivano only save pseudonymized data. When cookies are activated, they are assigned an identification code; however, the connection between your data and the code remains unknown. Your name, IP address and similar data, which could lead to your identification, are not saved by the cookies. Using this cookie technology, we only obtain pseudonymized data; for example, data regarding which web pages of our site have been visited, which product have been viewed, etc.

File log

Every time Gioielleria Stefano Pivano’s web pages are accessed, usage data are sent from the browser and saved in protocol files known as server log files. The data saved during this procedure include: date and time of the visit, name of the visited website, IP address, referrer URL (URL of origin, of the site through which the user reached the website in question), the amount of data transmitted, as well as information on products and the version of browser used.

We process these log file data to improve and make our website more user friendly, to identify and fix any errors more quickly and to manage our servers’ capacity. We also use log file data to protect our website from external attacks; for example, the so-called distributed denial of service attacks, which aim to block servers by flooding them with requests.

Web Analysis

To improve and optimize our offer, we use tracking technology. To this end, we use Google Analytics.

Google Analytics

This website uses Google (Universal) Analytics, a web analytics service provided by Google, Inc. ( Google (Universal) Analytics uses methods that allow to analyse how you use the website; for example, cookies, the text files saved on your computer. The information created while using the website is normally transferred to Google’s servers in the USA where it is stored. Thanks to the activation of IP address anonymization on this website in EU member countries and in the countries part of the European Economic Area, your IP address is shortened before data are transmitted. Only in exceptional cases the full IP address is sent to Google’s servers in the USA. The anonymised IP address transmitted by your browser to Google Analytics is not processed in connection with any other data held by Google.

You may prevent cookies from collecting and transmitting to Google the data on how you use the website (including your IP address), as well as their diffusion through Google, by downloading and installing the browser plug-in available at the following link:

Data Shared with Third Parties

- Payment Management

The services used to manage payments allow Gioielleria Stefano Pivano to process payments via credit/debit cards, bank transfers and other methods. The data used for payments are acquired directly by the payment service provider and are never handled by

Some of these services may send automated messaged to users, such as emails with invoices or notifications regarding the payment.

- PayPal

PayPal is a payment service, offered by PayPal Inc., that allows users to make online payments.
Data collected: different types of data as specified in its privacy policy.
Place of processing: Please refer to PayPal’s privacy policy.

- Shipping Management

For every order submitted, the data pertaining to the destination of the order entered on the "Delivery details” page are transmitted to the carrier in order to manage the delivery.
Gioielleria Stefano Pivano avails itself of the services of GLS and TNT. For more information about how delivery data are processed, please refer to the page dedicated to GLS services and TNT’s privacy policy.

- Emails

Sendgrid is the service we use to send emails with order summaries, account registration or newsletter subscription confirmations, and to regularly send our newsletter to our subscribers.
For more information about how data area processed, please refer to Sendgrid’s privacy policy.

Secure Data Transmission

We safely transmit your data using an encrypted connection. The same applies to your orders and login details. We use SSL (Secure Socket Layer) encrypting technology.

Additionally, we protect our website and other systems by implementing technical measures to prevent the loss, destruction, access, tampering and diffusion of your data by unauthorized parties.


The Data Controller may amend or simply update all or part of this Website Privacy Policy, including to comply with the laws and regulations that govern this sector and protect your rights. Any amendments and updates to the Privacy Policy will become binding the moment they are published on the website. Therefore, we invite users to visit this section regularly and to check the latest version of the Privacy Policy, in order to be always informed about what information we collect and how we use it.